Privacy policy

Last updated: April 12, 2026

Proxim Research Sciences operates this website and provides research-grade laboratory supplies, including bacteriostatic water and other research compounds (the “Services”). All products are sold strictly For Research Use Only and are not intended for human consumption, therapeutic, or diagnostic use.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, shipping address, billing address, phone number, email address)
  • Financial and payment information (processed securely through our payment providers)
  • Account information (username, password, preferences)
  • Transaction information (orders, items viewed, purchases)
  • Communications with us (customer support inquiries)
  • Device and usage information (IP address, browser type, device details, cookies)

Personal Information Sources

We collect personal information directly from you, automatically through the Services, and from service providers acting on our behalf.

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders for research products
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Send order confirmations, shipping updates, and important notices
  • Comply with legal obligations and prevent fraud
  • Maintain a secure shopping experience

We do not use your information for health-related profiling or medical purposes. All products are sold exclusively for laboratory and research use.

How We Disclose Personal Information

We may share your personal information with:

  • Service providers (e.g., Shopify, payment processors, shipping carriers such as DHL/FedEx, and fulfillment partners)
  • Professional advisors and legal authorities when required by law

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze website traffic. You can manage cookie preferences through your browser settings.

Security and Retention

We use reasonable security measures to protect your information. However, no system is completely secure. We retain your personal information only as long as necessary to fulfill orders, provide support, and meet legal obligations.

Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us using the details below.

Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last updated” date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at: proximresearchsciences@protonmail.com